Shipping policy

Welcome to Haya Nest! We strive to make your toy and home essentials shopping experience smooth, safe, and delightful. Please read our shipping policy carefully to understand how we handle orders, payments, deliveries, and returns.

📦 Order Placement We accept orders through:

• Our official website (www.haya-nest.com)

• WhatsApp (0331-8307262)

• Facebook & Instagram Pages

• Phone Call & Email

Once an order is placed, our team will confirm availability and shipping details before processing.

📌 Note: For orders of Rs. 10,000 or above, customers are required to pay a Rs. 1000 security deposit in advance. This amount will be deducted from the final total and is refundable in case of cancellation by the customer.

🚚 Delivery & Shipping We are proud to partner exclusively with Leopards Courier Services for all nationwide deliveries across Pakistan!

To ensure your items arrive safely and efficiently, our shipping methods are categorized by parcel weight:

• Leopards Express Overnight: For light parcels up to 2 kg.

• Leopards Express Economy: For medium parcels from 3 kg to 5 kg.

• Leopards Overland Logistics: For heavier shipments from 6 kg to 10 kg.

Delivery Charges (DC):

• Standard DC: Rs. 200

• FREE Shipping on orders of Rs. 2,999 or more!

🕑 Delivery Timeframes

• Karachi: 1–2 working days

• Within Sindh: 2–3 working days

• Outside Sindh: 4–6 working days

These are estimated timelines. Delays may occur due to weather, courier issues, or public holidays.